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The 10 "I"s
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The Ten "I"s of
Darn-Computer

  1. I will treat you as I would like to be treated if I were your client.
  2. I won't hide behind a facade of expertise.
  3. I will only do things I know how to do.
  4. I will focus on the problem you have entrusted to me.
  5. I will share my knowledge and make my work as understandable as possible.
  6. I will tell you the truth even when it hurts .
  7. I will do my best when estimating time and material requirements.
  8. I will keep you updated on my progress.
  9. I will only perform work that you approve.
  10. I will make recommendations based on what is best for you .

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